The Catholic University of America

Being Careful with Email

Avoid emailing confidential data to non-university email accounts. They are less secure and more easily compromised.

If you must email confidential information to a non-university email address, do the following:

  • Confirm that the individual requesting the information is authorized to receive it
  • Verify the identity of the individual
  • Send the minimum amount of information necessary
  • Send highly senstive information or large numbers of records as an attachment (e.g. as a Word document of a PDF) that is password protected, and communicate the password via phone.

Do not open email attachments or links included in the email unless you know the sender. Attachments and links can compromise computer security.

  • If an attachment is important but you're unsure of its legitimate, call to confirm the email with the sender.
  • Rather than open a link in an unkown email, use your browser and navigate to the web site, or search for it using a common search engine.

Do not respond to email requesting personal information such as a password or social security number. Emails of this type are often scams, and known as “phishing”. Those who typically need this information should already have it.

Technology Services will never ask you to send your user name or password.

Just because an email is from a legitimate source, it doesn’t mean that it is safe. It’s not too difficult to hijack someone’s email for unlawful purposes.

If you’re unsure visit the Technology Services website or call them at tel. (202) 319-4357.



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